Privacy Policy

Effective date: September 1, 2024

1. INTRODUCTION

Hillside Communications, Inc. (“us,” “we,” or “our”) operates www.hillsidecommunications.com (from now on referred to as “Service”). Our Privacy Policy governs your visit to www.hillsidecommunications.com and use of our services and explains how we collect, safeguard, and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using the Service, you agree to this policy’s collection and use of information. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and, together with the Privacy Policy, constitute your agreement with us (the “Agreement”).

2. DEFINITIONS

a. SERVICE means the hillsidecommunications.com website (including downloadable features), email communication, and online content provided by Hillside Communications, Inc.
b. PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
c. USAGE DATA is data collected automatically either generated by the use of Service or from the Service infrastructure (for example, the duration of a page visit).
d. DATA CONTROLLER means a natural or legal person who (alone or jointly or in common with other persons) determines the purposes for which and how personal data are, or are to be, processed. For this Privacy Policy, we are a data controller for your data.
e. DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. To process your data more effectively, we may use the services of various Service Providers.
f. DATA SUBJECT is any living individual subject of Personal Data.
g. THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

a. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include but is not limited to: Email address; First name and last name; Address, State, Province, ZIP/Postal code, City; Country, Phone Number, Time Zone, Native Languages; what services you’re seeking; how you heard of Hillside Communications.

We may use your personal data to contact you through newsletters, marketing or promotional materials, and other information that may interest you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or emailing info@hillsidecommunications.com.

b. Usage Data
We may also collect information that your browser sends whenever you visit our Service or access the Service through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

c. Location Data
We may use and store information about your location if you give us permission (“Location Data”). We use this data to provide features of our Service, improve our service, and customize our Service. You can enable or disable location services when you use our Service at any time through your device settings.

d. Other Data
While using our Service, we may also collect the following information: telephone number (work, mobile), non-disclosure agreements (e.g., when purchasing a package of services), and other data.

4. Use of Data

Hillside Communications, Inc., uses the collected data for various purposes: to provide and maintain our Service; to notify you about changes to our Service; to allow you to participate in interactive features of our Service when you choose to do so; to provide customer support; to gather analysis or valuable information so that we can improve our Service; monitor the usage of our Service; detect, prevent and address technical issues; fulfill any other purpose for which you provide it; carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to provide you with notices about your account and subscription, including expiration and renewal notices, email-instructions, etc.; to provide you with news, special offers and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information; in any other way we may describe when you provide the information; for any other purpose with your consent.

5. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Transfer of Data

Your information, including Personal Data, may be transferred to, and maintained on, computers outside your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy and submission of such information represents your agreement to that transfer. Hillside Communications, Inc., will take all the steps reasonably necessary to ensure that your data is treated securely and by this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

7. Disclosure of Data

We may disclose personal information that we collect or you provide:

a. Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities.

b. Business Transaction. If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

c. Other cases. We may disclose your information to our subsidiaries and affiliates, contractors, service providers, and other third parties we use to support our business, to fulfill the purpose for which you provide it, or for any other purpose disclosed by us when you provide the information.

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a European Union (EU) and European Economic Area (EEA) resident, you have certain data protection rights, covered by GDPR. https://eur-lex.europa.eu/eli/reg/2016/679/oj We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please email us at info@hillsidecommunications.com.

In certain circumstances, you have the following data protection rights: the right to access, update, or delete the information we have on you; the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete; the right to object. You have the right to object to our processing of your Personal Data and the right to restriction. You have the right to request that we restrict the processing of your personal information and the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format and the right to withdraw consent. You also have the right to withdraw your consent at any time when we rely on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. We may not be able to provide the Service without some necessary data. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please get in touch with your local data protection authority in the European Economic Area (EEA).

10. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy- protection-act-caloppa-3/

According to CalOPPA we agree to the following: users can visit our site anonymously; our Privacy Policy link includes the word “Privacy,” and can easily be found on the page specified above on the home page of our website; users will be notified of any privacy policy changes on our Privacy Policy Page; users can change their personal information by emailing us at info@hillsidecommunications.com

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting your web browser’s Preferences or Settings page.

11. Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used (e.g., Freedom Merchants, MailChimp, HubSpot). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

12. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service. For example, Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en. We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

13. Payments

We use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are

PayPal (https://www.paypal.com/myaccount/privacy/privacyhub),
Square Cash (https://cash.app/legal/us/en-us/privacy),
Venmo (https://venmo.com/legal/us-privacy-policy/),
Chase QuickPay/Zelle (https://www.chase.com/digital/resources/privacy-security),
Stripe (https://stripe.com/privacy), and
Apple Pay (https://www.apple.com/legal/privacy/).

14. Links to Other Sites [DO you have third-party links?

Our Services may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

15. Children’s Privacy

Our Services are not intended for use by children under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you become aware that a Child has provided us with Personal Data, please get in touch with us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

16. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

17. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@hillsidecommunications.com